Privacy Policy
This privacy policy explains specifically how we collect and use customers’ personal information. At the same time, this policy also outlines the procedures implemented to protect your personal information.
1.Information Collection
Cavalry Coffee Production & Service Co., Ltd collects your information through your interactions with the company’s marketing channels such as the website, social media, emails, or feedback calls.
The information we collect includes identity details, date of birth, phone number, email address, delivery address, and more.
Additionally, any information related to credit cards or bank accounts used on our website via third-party payment gateways is not stored by Cavalry Coffee Production & Service Co., Ltd, and we use tokenization technology for these payment transactions.
2. Scope of Use
All information you provide to us will be used for the following purposes:
- To handle issues related to your orders.
- Account maintenance: To create and maintain your account with us, including loyalty programs or promotions.
- Customer service: Including responses to your requests, complaints, and feedback.
- Personalisation: We may aggregate collected data to research and improve products and services for customers, including enhancing features, tailoring to your personal interests; serving you with customised introductions and advertisements suited to your preferences.
- Security: To prevent activities that may harm customer accounts or fraudulent actions.
- Legal requirements: Depending on legal regulations at any given time, we may collect, store, and provide information as required by competent state authorities.
3. Retention Period
Customer personal information will be stored until the customer requests cancellation or logs in and cancels it themselves.
4. Customer Rights Regarding Personal Information
- Customers have the right to provide personal information to us and may cancel it at any time.
- Customers have the right to check, update, and adjust their personal information by logging into their account and editing their details or requesting us to do so.
5. Contact Information
If you have any questions or concerns about the privacy policy, please contact us by:
- Calling hotline: 0911 561 579
- Sending an email to: cavalrysolution@gmail.com
6. Information Collection and Management Unit
Cavalry Coffee Production & Service Co., Ltd:
- Hotline: 0911 561 579
- Email: cavalrysolution@gmail.com
7. Effectiveness of the Personal Information Privacy Policy
This personal information privacy policy is effective from 01.01.2026.
